• FAQ

    • Which conditions can Dr. William Zhao’s acupuncture help?

      Dr. Zhao’s Acupuncture can be helpful in a variety of chronic or periodic painful conditions, such as lower back pain, cancer pain, neuralgia, headaches, premenstrual and peri-menopausal syndromes, and the pain resulting from arthritis and rheumatism. Insomnia, depression, fatigue, diabetes, tumor and cancer, Flu and virus infection and other various syndromes that are difficult to treat using Western medicine only, such as the various fibromyalgia syndromes, cervical spondylosis may also respond well to his acupuncture therapy.
      Dr. William Zhao’s acupuncture and his Chinese herbal medicine capsules are used as combination therapy for prevention and adjunction in the treatment of asthma, allergies, and sinus problems, as well as in the acute symptoms of viral upper respiratory infections. When treated at an early stage, cold or flu symptoms may be eliminated. Dr. Zhao’s acupuncture and Chinese Herbal medicine capsules combination therapy are also finding increasing use in various chronic viral illnesses which cause a variety of problems such as cancer, inflammation, pain, depression and fatigue. Other conditions responsive to his acupuncture include repetitive motion injuries such as those suffered by computer workers, athletes, musicians and muscular aches and pains from overwork or strained muscles. Pain that persists after surgery can also be treated. In addition, those suffering from Bell's palsy, chronic disorders of diarrhea or constipation, and some inflammatory disorders of the digestive system can be relieved. Acupuncture is now widely recognized as a treatment for painful conditions such as the pain and swelling of acute joint sprains and bruises. If treatment can be given within 48 hours of an injury, the results are usually very positive.
      The World Health Organization has also listed conditions which have been proven to be effectively treated by acupuncture. Please check their website (www.who.int) for more detail. 

    • How do I know if Dr. William Zhao’s acupuncture and Chinese herb medicine will help my condition?

      Dr. Zhao has successfully treated thousands of patients in China and Calgary and has extensive experience in both Chinese traditional medicine and western medicine. His background includes 11 years of academic study at China’s top medical university and his clinical experience includes being a staff Doctor at Beijing Medicine University in both Chinese and western medicine.
      Dr. Zhao has over 30 years experience in practicing acupuncture, Chinese medicine and western medicine and his specialities include treating cancer, pain, insomnia, depression, diabetes, fatigue, flu, arthritis, asthma, allergy and cervical spondylosis using a combination of acupuncture and herbs medicine capsules which have been proved effective and successful in thousands of cases.
      Dr. Zhao will thoroughly review your condition and suggest different options for treatment. He will be able to advise you whether traditional Chinese medicine or Western medical treatment is more appropriate for your condition. 

    • How does Acupuncture work?

      According to western science, acupuncture points stimulate the nervous system to release certain chemicals such as endorphins in the brain, muscles and spinal cord; these chemicals in turn block pain signals or trigger the release of other chemicals and hormones which affect the body’s own internal regulating system.
      Traditional Chinese Medicine (TCM) on the other hand is based on the concept of Yin and Yang, whereby your body’s health is dependent on the balance of these opposing but complimentary forces. Everything can be divided into Yin and Yang: Yin is generally associated with objects or ideas that are dark, still and cold while Yang is generally associated with items or concepts that are bright, warm, and in motion. Each organ in the body has an element of Yin and Yang within it.
      Illness is believed to be caused by an imbalance of Yin and Yang in the body.
      The other important concept in TCM is ‘Qi’ energy, which circulates through our body by way of various channels called Meridians; this energy nourishes our tissues, fluids, blood and organs. We build up and store Qi in our organs through our food, mood and environment. Any blockage or obstruction to the flow of Qi, like a dam in the flow in a river, may result in backup or restriction in other parts of our body-- leading to disease.
      Acupuncture and herbs can help the body’s internal organs to correct imbalances in digestion, absorption and energy circulation. 

    • What are the 3 Phases of Therapy?

      Patients undergoing acupuncture and herb treatment therapy typically experience the following 3 phases in their path to healing:
      Response Phase: This phase is when your body begins to respond to the benefits of acupuncture and herbs. Patients typically feel better and some relief from their condition but some may feel worse as their body begins to adjust to treatment. Patients on average reach this phase after 3 to 6 treatment sessions.
      Balance Phase: Patients may experience flare ups of their underlying ailment during this phase as their body’s immune and energy levels begin to achieve equilibrium. Patients usually reach this phase between 5 to 10 treatment sessions.
      Stabilization Phase: This is phase when the underlying ailment, such as chronic pain, has subsided. The patient begins to feel good as total or the greater part of their symptoms have receded.
      Occasional maintenance sessions, with a frequency of several months between visits, are encouraged to ensure patients continue to benefit from their initial course of treatment and also in achieving optimal health. 

    • How many treatments will I need?

      The number of treatments necessary depends on the condition being treated. Recent injuries and conditions treated at an early stage will see immediate improvement. Those conditions that have been present for longer periods may require more treatment, and serious derangements of structure or metabolism will require extensive therapy.
      For many disorders, symptoms reflect underlying conditions that may have to be treated beyond the point at which symptoms have improved. If treatments are stopped too quickly after symptoms begin to respond, the condition may eventually return. A course of treatments for recent problems in a healthy adult may be 6 sessions. In an adult with many health problems or with a chronic disease, as many as 12 to 24 sessions may be required before an initial response is seen. Dr. Zhao will not recommend continuing your therapy if you do not experience any improvement after a course of treatment.

    • What are the risks of acupuncture? Is it uncomfortable?

      Only sterile, one-use surgical-grade stainless steel disposable needles along with surgical gloves are used so there is no risk of infection. Acupuncture needles are solid and slightly thicker than a strand of hair. They are considered medical devices such as surgical scalpels and syringes and are manufactured according to single-use standards of sterility. If any sensation is experienced during insertion, it is often compared to a mosquito bite and disappears very quickly. Needles can be quickly adjusted if the patient feels discomfort.
      The most common complication of treatment is a small bruise or a small drop of blood when the needle is removed. Any medical technique involves some risk. Properly performed, acupuncture presents minimal hazard when compared to drug regimens or surgical techniques. A heavy, distended, sore, or achy feeling is often felt around the area of effective acupuncture.  

    • My doctor does not believe in acupuncture and Chinese herb medicine. Do I have to believe in order to obtain results?

      Acupuncture and herbs have been used successfully for thousands of years in China and throughout Asia. A positive attitude towards wellness may reinforce the effects of the treatment received just as a negative attitude may hinder the effects of acupuncture or any other treatment. It is always beneficial to have confidence in your physician, but belief in a specific method is not a requirement to achieve positive results.
      In fact, many of Dr. Zhao’s previously sceptical patients (which include western trained physicians and medical specialists) have found acupuncture to be very beneficial, and have referred their friends and family to his clinic for treatment. 

    • How should I prepare for treatment sessions?

      The best general advice is to come in a calm state. Try to arrive ten or fifteen minutes before your appointment to allow yourself a chance to relax. Vigorous exercise or sexual activity in the hour before treatment is not recommended. You should not have recently eaten a large meal, nor should you be fasting for more than 6 hours before your appointment.
      The use of alcohol, tobacco, coffee, food with colour or other drugs is also not recommended prior to or just following a treatment. Comfortable, loose clothing should be worn, and, if possible, you should not wear any metallic jewelry, watches, or earrings. Makeup and nail polish should be minimized or eliminated. Please also avoid the use of perfumes, colognes or strongly scented cosmetics.

    • What happens during the acupuncture treatment?

      Depending on the areas to be treated, you may be positioned on your back, your stomach, your side, or sitting. Be certain that you can remain relaxed in this position, as you should not move for the duration of the treatment, which usually lasts 30 to 45 minutes. It is best to practice a slow and relaxed abdominal breathing which involves allowing your abdomen to expand as you inhale and to contract as you exhale, during treatment.

    • Will I need to get undressed during treatment?

      Many conditions can be treated by rolling up pant legs and shirt sleeves as long as the clothes are loose fitting. There are some instances when it is necessary to remove clothing (e.g. when treating back pain) but we are respectful of patients’ privacy and will leave the room when undressing and re-dressing. 

    • What sensations will I experience during acupuncture treatment?

      Individual Results May Vary. Most patients experience a pleasant state of calm, which develops during the treatment and may persist for some time. some may even fall nearly asleep during the session. In areas that have been treated, a sensation of heaviness or swelling may persist for up to an hour or so after treatment. Some may find that the pain or discomfort of the condition may be reduced by some percentage or even  eliminated. Frequently, the relief will persist, though in some situations the pain will return after a few hours or days to its former level.
      In certain conditions, a worsening of pain is to be expected before improvement is seen. For some disorders, no effect is noticed immediately and the condition takes a few days or a series of treatments to respond. Be sure to tell us of the response to treatment at the next appointment so that necessary changes can be made to your treatment.

    • What should I do after treatment?

      It is often helpful to sit quietly following a treatment, and relax. A gentle walk or very mild exercise can also be helpful. Large meals, vigorous exercise, alcohol, coffee or excessive aggravation should be avoided.

    • Will Dr. William Zhao’s Chinese herbal capsules help my condition?

      Chinese herbs have been used successfully to treat millions of patients over thousands of years, arguably their efficacy and history are more established than many western drugs. Dr. Zhao developed his unique herbal capsules based on many years of clinical research and experience. They have been used successfully in increasing immune support, reducing insomnia, depression, fatigue, allergies, balancing hormone and blood sugar levels. Best of all, Chinese herbs do not have the sometimes unwanted side effects of western medicine.
      The herbal capsules contain concentrated herbal ingredients and as a result are less expensive, more pleasant tasting and easier to take compared to traditional 'herbal soups' or 'teas' used in Asia.
      Dr. Zhao received research awards for his work on herbal medicine research and development from The Beijing Government's Department of Health during his employment with The Beijing University.
      In addition to following the recommended prescribed dosage and duration, patients should also expect that behavioural or dietary changes may also be required to achieve and maintain the benefits from taking Chinese herbal medicine. 

    • What is Hot Herbal Compress (HHC) Therapy?

      HHC therapy combines traditional Chinese herbs and heat together to treat tissue injuries and also relax the body. It involves lying on/covered by small heated, rectangular cloth pouches containing various herbs for 20 to 30 minutes. Heat is retained by covering the pouches with a heat blanket. 

    • What herbs are contained in the pouches used by Dr. Zhao?

      The pouches contain over 10 proprietary, all natural Chinese herbs and plant roots such as Dang Gui, Radix Duhuo, Notopterygium Root etc. These herbs possess anti-inflammatory, anti-oxidant and analgesic properties and have been used by Chinese healers for thousands of years. 

    • How does HHC work?

      The various herbs' medicinal essence-which is activated through a narrow range of temperature, humidity and exact combination --work through direct inhalation and diffusion into your body as you lay on them.
      The combined effects of heat and herbal essence increases the extensibility of collagen tissues, decreases joint stiffness and aids in increased blood flow to the affected area providing proteins, nutrients, and oxygen for better healing.

    • What symptoms can HHC Therapy help alleviate?

      HHC can help alleviate the symptoms of stiff muscles, stress, migraines, and injuries to the deep tissue of the skin (neck and back pain), numbness in joints, coldness, poor circulation and rheumatoid arthritis.

    • Is HHC safe?

      Yes. The herbs are all natural and are separated from your skin by 2 layers of cloth (pouches herbs are contained + heating blanket). 

    • Are there concerns about contamination of herbs?

      Regulations governing bulk herbs are different in other parts of the world than in Canada. As a result, the risk exists of contamination from chemicals, herbicides, insects, molds and toxic plants have even sometimes been mistakenly substituted for herbs. In addition, some imported herbs have also been found to be contaminated with heavy metals such as arsenic, mercury, lead, cadmium.
      Dr. Zhao's herbal capsules contain 100% pure Chinese herb medicine and natural extracts. They are tested for chemical and microbial contaminants and are well below Health Canada limits. Dr. Zhao selects only the best herbal sources from China and hires his own approved facilities to extract, process and manufacture his herb capsules.
      The capsules are manufactured, packaged and stored under strict quality controlled and sanitary conditions and their safety and quality are assured !

    • What are the benefits of Yin-Yang Balance™ Capsules?

      Yin-Yang Balance™ Capsules' main ingredients are Cordyceps and Resiishi mushroom which according to Chinese Medicine have great benefit in tonifying the Lung Qi which can improve and balance your body's hormone, immune, sympathetic and parasympathetic nerve systems. They are especially beneficial in improving your kidney, heart, lung, liver spleen and stomach's function.
      Codyceps and Reishi mushrooms have been a mainstay of medicine in China for thousands of years and are used to fortify the immune system, boost energy, combat fatigue and even treat cancer tumors. Cordyceps first came to the attention of Western media when the coach of China’s women distance running team, which shattered 3 world records in 1993 including shaving 42sec off the 10,000m world record, told reporters the Chinese athletes took Cordyceps as part of their training.
      Dr. Zhao's patients who suffered from the following conditions have benefitted from a regiment of Yin-Yang Balance™ Capsules therapy:

      • Insomnia
      • Fatigue, sleepiness
      • Depression, stress, mood swings
      • Brain fogginess & inability to focus
      • Allergies
      • High blood pressure
      • High blood sugar/Insulin
      • Hot flashes or night sweats (e.g. menopause)
      • Inflammation, bloating
      • Flu like symptoms

      ·  Weight gain
      The above symptoms are often the result of unbalanced hormonal and immune levels in a person's body.
      Many of Dr. Zhao's patients have experienced total relief from their symptoms after taking Yin-Yang capsules for a period of 6 months. 

    • Are there any side-effects?

      Some individuals may experience some detoxification symptoms such as mild digestive upset, dizziness, sore bones, bloating, more frequent bowel movements and skin rashes during the initial period of intake. This is the result of excretion of accumulated toxic matters from modern day foods and rebalancing of the body's metabolism. These detoxification symptoms will usually go away within a few days of continuous use of the Yin-Yang Balance™ Capsules. Taking a source of Vitamin C and Vitamin B complex with Yin-Yang Balance™ Capsules can help reduce any side effects which may occur upon the initial intake of the herb capsules. 

    • Can I take Yin-Yang Balance™ Capsules with my other medications?

      Yin-Yang Balance™ Capsules are a natural health supplement and our experience is they generally do not interfere with other medication and are regarded as safe when taken according to prescribed dosage. However, it is always a good idea to consult a qualified health physician (preferably someone with experience in complementary health care) before taking herbal medicine. Aall immune-modulating substances such as Yin-Yang Balance™ Capsules should be taken with care for patients undergoing organ transplants, using immunosuppressive drugs, pregnant and women breastfeeding

    • How soon can one see the result from taking The Yin-Yang Balance™ Capsules?

      Results can vary from individual to individual but most clients experience some benefit in very short time. Patients who have taken the capsules continuously for a period of 2 months or longer often experience a significant difference with their overall well-being and many of Dr. Zhao's patients take Yin Yang capsules as part of their daily routine (similar to multi-vitamins) for preventative health. 

    • Are Yin-Yang Balance™ Capsules Gluten free?

      Yes, Yin-Yang Balance™ Capsules are gluten free.

    • What is the shelf life of Yin-Yang Balance™ Capsules?

      The shelf life of Yin-Yang Balance™ Capsules is 3 years if the product is properly stored in a dry, cool place and away from direct sunlight.

    • Should Yin-Yang Balance™ Capsules being taken only when one is ill?

      Yin-Yang Balance™ Capsules can be taken at any time even when one is not ill. The primary benefit of Yin-Yang Balance™ Capsules is its ability to support, modulate and balance the immune, hormone and nervous system to an optimal level. Yin-Yang Balance™ Capsules are beneficial even for a healthy person as many of our patients take Yin-Yang Balance™ Capsules as a part of their daily routine for disease prevention and general health maintenance. 

    • Are Yin-Yang Balance™ Capsules good for all age groups?

      Yin-Yang Balance™ Capsules is a herbal supplement which is beneficial and safe for adults. Pregnant, women breastfeeding or children should consult a health professional before taking Yin Yang capsules or any other herbal medicine. 

    • What are the directions to take the Yin-Yang Balance™ Capsules?

      Yang is best taken in the morning with an empty stomach for your Yang energy. Drinking more water will also help enhance the effects. Yin is best taken in evening before your evening meal. It is also recommended to take Vitamin C and complex B supplements to nourish your nervous system. 

    • Are Yin-Yang Balance™ Capsules registered by Health Canada?

      Yes, Yin-Yang Balance™ Capsules are registered and approved for sale by Health Canada (NPN numbers 80027943 & 80027944) 

    • In addition to taking Yin-Yang Balance™ Capsules, what are some other things I can do to improve my health?

      The following are some simple lifestyle changes you can adopt to improve your health:

      • Refrain from using refined sugar (substitute with pure honey or fruit sugar instead)
      • Avoid processed foods (e.g. canned foods, instant noodles, soda pop, etc.)
      • Eat a healthy mix of natural foods from each food group to maintain your nutritional balance. Include all types of vegetables in your diet, especially those with stalks and roots.
      • Drink more water. This will prevent cellular dehydration and enhance your metabolic functions to rid your body of poisonous waste.
    • Why do I have so many dreams after taking Yin-Yang Balance™ Capsules?

      Studies show dreams play an important role in memory, learning, mood regulation and our general health. Dreaming helps us recharge the mind and revitalize the body. Increased dreaming is a good sign Yin-Yang Balance™ Capsules are starting to work.